Archive for the ‘Building audiences’ Category

by Terry Makewell, National Museums Online Learning Project (Victoria & Albert Museum)

One of the main linchpins for the new Web 2.0 world is user generated content. As I mentioned in a previous post this is moving away from the read only web to a read/write web environment where the user really becomes part of the experience. They are no longer just a passive viewer of the content. They are adding to it and even creating if from scratch.

Within the museum sector many different websites have been created with the aim of getting the user to participate. There are numerous degrees to the model of participation. These range from users commenting, tagging or taking part in forums through to the sole creation of content on websites through bespoke methods or blogs.

One thing that is always difficult, if not impossible, to estimate is the size of user uptake. The ‘if we build it they will come’ mentality has been consigned to the pages of web history. When building a site that calls for user participation it is important to understand what are the star features that will get your users in and using it. The trouble is that it is often very hard to know what these are. The audience is constantly changing and evolving and what they want and what they have come to expect is constantly changing and evolving. Each new website raises the bar slightly higher.

(more…)

We’ve got two tickets to give away for the massive 2008 Big Day Out Festival, which is shaping up to be one of the most exciting and diverse yet. From Bjork to Billy Bragg to Brand New – we reckon they’ve got it covered this year.

To enter the draw, all you need to do is sign up to receive our monthly newsletter by sending us an email to competitions@nzlive.com.

Last week Big Day Out made their latest announcement of acts to join the impressive line-up. The new additions to Big Day Out 2008 are:

(more…)

Last week NZLive.com celebrated the one-year anniversary of its launch. And what a good year it’s been!

The number of events listed on NZLive.com has almost doubled since launch, and visitor traffic has nearly tripled. Just last month we broke our record for monthly traffic, with over 50,000 visitors (reported in Google Analytics).

(more…)

Check out this graph from an article on eMarketer about ‘The rising roar of word-of-mouth’. More and more, people are influenced by friends, family and also strangers over other promotional channels when they make decisions about what to buy and where to go. Click on the image to see a larger version of the graph. It means we can’t underestimate the value of promoting our services and activities using testimonials, reviews and commentary from our audiences.

Rules can be handy. Here’s a quick read from the BBC - their fifteen web principles. I like the fact that they remind us that it’s not just all about me and my website, but about taking and giving, linking and feeding, across the web.

Finally, a link to Alan Brown’s article on Fuel4Arts outlining his framework for the value of the arts. It’s a great piece of work - I won’t attempt to summarise it here - read the article instead, or cast your eye over the short summary on Creative New Zealand’s website (where you can also listen to a webcast with Alan). At a seminar in Wellington last month, Alan directed his arguments to both marketers and arts managers, arguing that his framework provides a common language for explaining the benefits and values of our programmes to our audiences and to our sponsors. He strikes a great balance between reminding us that the number one reason people attend arts events is to relax and have fun (and that we should design our programmes to be more relevant to these people’s needs and this social context) with his obvious belief in the value of the art itself:

Being completely absorbed in an arts activity is at the root of everything and without it, you can’t reap the other benefits.

I’m adding this post rather tentatively in response to a video that I’ve just seen at a seminar on the future of e-government by Mike Pearson from the State Services Commission. The video was created in 2004 by the Museum of Media History. It charts the history and future of media through to 2014. You can view it here (it’s eight minutes long and thought provoking).

In the year 2014, the video predicts that internet users will be provided with news stories customised to their individual needs and interests. Thanks to the information we’ve provided to search engines and social networking sites, data about our personal social networks, demographics, interests and consumer habits are used by the likes of Google and Microsoft to filter the information and messages that we receive.

The widespread availability of tools for preparing and publishing content online has made it easier than ever before to create and consume media. As users everywhere create their own news and access the news of their trusted networks, The Fourth Estate goes into freefall - no longer having sole authority over the news or the ability to regulate news channels.

(more…)